Privacy Policy

Last updated: May 27, 2026

iGrowCalm.com (“iGrowCalm,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website, contact us, use our services, or purchase products from our online store, including Lexi, our comforting plush companion.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name, email address, phone number, and other contact information.

  • Information submitted through contact forms, questionnaires, or email communications.

  • Information you choose to share about your child, family, concerns, or support needs.

  • Billing, shipping, and order information when you purchase a product.

  • Communications relating to customer service, returns, or order support.

Please avoid submitting medical records, financial information, or other highly sensitive information through a general website contact form.

We may also automatically collect limited technical information when you visit the website, such as your browser type, device type, IP address, pages visited, referring website, and general website activity.


2. How We Use Information

We may use collected information to:

  • Respond to questions and service inquiries.

  • Communicate with parents, caregivers, and customers.

  • Provide information about iGrowCalm’s services and resources.

  • Process and fulfill purchases from our online store.

  • Provide order confirmations, shipping updates, and customer support.

  • Improve the website, services, products, and visitor experience.

  • Prevent fraud, misuse, or security problems.

  • Meet applicable legal and business requirements.

We will not use information about you or your child for purposes that are unrelated to your inquiry or our services without appropriate permission.


3. Online Store and Payments

When you purchase Lexi or another product through our online store, payment information may be collected and processed by a third-party payment provider. iGrowCalm may not directly receive or store your complete credit or debit card information.

Payment processors, website platforms, shipping providers, and other service providers may collect or use information according to their own privacy policies.


4. How We Share Information

We may share information with trusted companies that help us operate the website and provide our services, including:

  • Website hosting and ecommerce providers.

  • Payment processors.

  • Shipping and fulfillment providers.

  • Email and customer communication services.

  • Website analytics, security, and technical support providers.

  • Professional advisers when reasonably necessary.

These providers may access information only as needed to perform services on our behalf.

We may also disclose information when required by law, to protect the safety or rights of iGrowCalm or others, to investigate suspected fraud or misuse, or as part of a business sale, merger, or transfer.

We do not sell or rent personal information in exchange for money.


5. Cookies and Website Analytics

iGrowCalm.com may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and support ecommerce functions.

You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.


6. Children’s Privacy

iGrowCalm provides information, services, and products intended to support parents and caregivers. The website and online store are intended to be used by adults and are not designed for children to submit personal information directly.

We do not knowingly collect personal information directly from children under 13 without appropriate parental involvement or consent. If you believe that a child has submitted personal information to us without permission, please contact us so that we can review and, when appropriate, delete the information.

Parents and caregivers should avoid allowing children to submit names, photographs, contact information, or other personal details through the website.


7. Information Security

We use reasonable administrative and technical measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.


8. Information Retention

We may retain information for as long as reasonably necessary to respond to inquiries, provide services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and meet legal or accounting requirements.


9. Your Choices and Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal and recordkeeping requirements.

Depending on where you live, you may have additional privacy rights. We may need to verify your identity before completing certain requests.

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages. You may still receive necessary communications concerning an inquiry, purchase, or customer-service matter.


10. Third-Party Websites

The website may contain links to outside websites or services. iGrowCalm is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any outside services they use.


11. Changes to This Policy

We may update this Privacy Policy as the website, services, products, or applicable requirements change. The revised policy will be posted on this page with an updated “Last Updated” date.


12. Contact Information

Center for Social Behavior LLC / iGrowCalm

Email: hello@igrowcalm.com · Website: www.igrowcalm.com

For questions regarding these Terms, product use, or general support, please contact us at hello@igrowcalm.com.